FAQ / Contact

All Prism Teas are caffeine-free.

We recommend the "Prism Journey BOX", where you can enjoy all 7 blends. It's perfect for trying out our teas as you can choose a herbal tea to match your mood or theme. We hope you find your favorite blend.
For those who want to choose a daily cup based on their mood and condition, we recommend keeping the 7-can set or 7-pouch set on hand.

All ingredients are listed on the product page. Please refrain from using this product if you are allergic to Asteraceae. If you are allergic to any other herbs, please be sure to check the ingredients before using this product.
In addition, "No.3 Kira" contains "orange" as a "substance equivalent to a specific raw material." Please refrain from using this product if you are allergic to orange. In addition, this product does not contain any of the "7 specific raw materials." If you have any questions, please feel free to contact us.
If you are under the care of a doctor, please check with them.

The 7-herb blend contains herbs that are contraindicated for pregnant and breastfeeding individuals.

We can offer blends tailored to each stage of pregnancy for those who are pregnant or breastfeeding.

Please feel free to contact us via our official LINE account or the inquiry form below.

Prism Tea does not use any additives such as sweeteners, flavorings, or preservatives.

Use approximately 2 heaping teaspoons, or one scoop of the tea scoop sold in our shop. Adjust the strength to your liking. You can also enjoy a second or third steeping, so add more hot water and enjoy.

For the "No5 Neiro" blend, steep for about 3 minutes. For other blends, steep for about 5 minutes. Please note that if you steep for a long time, the tea may become bitter or astringent.

First, please refer to the "Prism map" on this page. We also recommend making an intuitive choice based on keywords, colors, or words that resonate with your current mood.

Another method is to choose according to the flow of your chakras. It is believed that balancing the chakras in order, starting from the first chakra (root), will balance your mind and body from the foundation up. For those who wish to build a strong foundation, we recommend consuming them in order, starting from the first chakra.

Of course, you can also choose based on your preferred flavors!

If you would like to try all 7 types, please try the Prism Journey BOX, which contains an assortment of all 7 blends.

Yes, you can add ice and enjoy it as iced tea.
Great for hot weather or a change of pace. Adjust the strength to your liking.

Place the herbs in a pot, pour in hot water (approx. 200ml), cover, and steep for 3-5 minutes. Strain the tea leaves with a tea strainer and enjoy.

You can add more hot water to the pot and enjoy a second or third brew. A detailed brewing guide is enclosed with the product. You can also refer to this page for more information.

Dried herbs lose their aroma and flavor over time. We recommend consuming them within approximately 3 months. Please store in a cool, dark place, away from direct sunlight and high temperatures or humidity.
To enjoy the aroma and taste to the fullest, we recommend consuming the product as soon as possible after it arrives.

Yes, you can. Please feel free to contact us directly via our official LINE account or here. We will provide you with payment instructions.

Enjoy free shipping on purchases of ¥11,000 or more (tax included). For details, please refer to our [Shipping Policy].

Orders are normally shipped within 3 to 7 business days (times may vary depending on peak seasons and weather).

For sets of 1 can, 2 cans, and 7 cans, you can choose a product that comes in a gift box.
*Message cards and paper bags for gifting (SS/S sizes) must be purchased separately if needed. Unfortunately, we do not have paper bags that fit the 7-can set.

The "1 Can in Gift Box," "2 Cans in Gift Box," and "7 Can Set" come in a gift box with a gold foil logo, making them ready for gifting as is.
The "Prism Journey BOX" is also frequently purchased as a gift.

We do not issue paper delivery slips or receipts.

You can confirm your order details and total amount in the "Order Confirmation Email" sent after your order is completed.

If you require a receipt, we can issue one. Please contact us via the inquiry form with your order number and a request for a receipt.

Store in a cool, dark place in an airtight container, away from high temperatures, humidity, and direct sunlight. Our original tin comes with an inner lid to protect the aroma and freshness, and can be reused. To enjoy the best flavor for as long as possible, we recommend consuming it within 3 months.
See here for details.

Further details are available on this page.

Currently, we mainly sell our products through our online shop. We also sell our products at some events and markets, so we will post the latest information on our official LINE and Instagram accounts .

You can enjoy them according to your physical condition, but rather than drinking the same blend every day, we recommend rotating them according to a theme or your physical condition.
If you notice any changes or abnormalities in your physical condition, discontinue use immediately and consult a medical specialist if necessary.

We recommend a clear teapot with an integrated infuser. You can enjoy watching the herbs unfurl, and it's also easy to clean. We sell them in our online store here.

Yes, we ship our products worldwide. Please check this page for more details.